Accessibility Statement
Version 2026.1 · Effective 2026-11-12 · Last updated 2026-11-12
Our accessibility commitments, current conformance work and how to report a barrier.
1. Commitment
staRider aims to conform to WCAG 2.1 level AA for rider, driver, company and admin surfaces, including keyboard navigation, visible focus states, labelled controls, sufficient contrast and touch targets sized for use in a vehicle.
2. Known limitations
Live map views are visual by nature; the same trip, driver and ETA information is always available as text. Documents requiring upload have text alternatives for descriptions.
3. Assistance
Wheelchair-accessible vehicle categories are offered by companies that operate them. If you need help booking or using the app, contact support and a human agent will assist.
4. Feedback
Report an accessibility barrier to contact@starider.com and it will be logged and reviewed.
Revision history
- v2026.1 · 2026-11-12 · Initial version.
- v2026.1 · 2026-01-15 · Initial published version.
These documents are starting templates prepared for the staRider platform. They are not legal advice. Qualified counsel must review them for every operating jurisdiction before launch.
Questions: contact@starider.com