staRider legal
Legal Center
Every platform agreement, policy and notice in one place, with its version, effective date and revision history. Signed-in users can record acceptance of the documents that require it.
Everyone
Privacy Policy
What we collect, why we use it, who can see it, how long we keep it and how to exercise your rights.
v2026.11 · effective 2026-11-12
Everyone
General Terms of Service
The rules for using the staRider platform as a rider, driver, company owner or company staff member.
v2026.11 · effective 2026-11-12
Riders
Rider Terms
Booking, fares, pickup verification, conduct and what to do when something goes wrong on a trip.
v2026.2 · effective 2026-11-12
Drivers
Driver Agreement
Eligibility, documents, screening, vehicle standards, earnings, conduct and deactivation grounds for drivers.
v2026.2 · effective 2026-11-12
Companies
SaaS Subscription Agreement
Plans, seats, trials, billing cycles, restrictions, cancellation and data rights for company tenants.
v2026.1 · effective 2026-11-12
Everyone
Acceptable Use Policy
Prohibited conduct on the platform and the consequences of breaching it.
v2026.1 · effective 2026-11-12
Everyone
Cookie Policy
The cookies and local storage staRider uses and how to control them.
v2026.1 · effective 2026-11-12
Everyone
Payment and Refund Policy
How charges, receipts, refunds, disputes, cash trips and payouts are handled.
v2026.1 · effective 2026-11-12
Everyone
Cancellation Policy
When cancellation is free, when a fee applies, and what happens when a driver cancels.
v2026.1 · effective 2026-11-12
Everyone
Safety Policy
Safety tools, SOS handling, incident review, blocks and cooperation with emergency services.
v2026.1 · effective 2026-11-12
Everyone
Community Guidelines
How riders, drivers and staff are expected to treat each other.
v2026.1 · effective 2026-11-12
Everyone
Accessibility Statement
Our accessibility commitments, current conformance work and how to report a barrier.
v2026.1 · effective 2026-11-12
Everyone
Insurance Disclaimer
Insurance is provided by companies and drivers, not by the platform.
v2026.1 · effective 2026-11-12
Everyone
Third-Party Services Disclaimer
How external providers are used and the limits of platform responsibility for them.
v2026.1 · effective 2026-11-12
Everyone
Data Retention Policy
How long each record type is kept and which records are exempt from deletion.
v2026.1 · effective 2026-11-12
Everyone
Dispute Resolution Policy
How fare, service, safety and billing disputes are raised and resolved.
v2026.1 · effective 2026-11-12
Everyone
Intellectual Property Policy
Ownership of the platform, tenant branding, user content and how to report infringement.
v2026.1 · effective 2026-11-12
Templates, not legal advice
These documents are starting templates prepared for the staRider platform. They are not legal advice. Qualified counsel must review them for every operating jurisdiction before launch.
Questions about any document: contact@starider.com