staRider legal
Privacy Policy
Version 2026.11 · Updated November 12, 2026
This policy explains what account information staRider collects, how tenant boundaries and role permissions apply, and the choices you have.
1. What we collect
Account details you provide (name, email, phone, language and emergency contact), the company you join or operate, role and seat records, safety reports, consent records and security events such as sign-in times and device labels.
2. Why we use it
To create and secure your account, connect you to the correct company tenant, enforce role permissions, investigate safety or security incidents, meet legal obligations and send service messages. Marketing messages are sent only when you opt in.
3. Who can see it
You can see your own profile and security activity. Authorised staff of your company can see records inside that company tenant according to their role. Platform super admins can see account and tenant records for support, safety and compliance. We do not sell personal data.
4. Security
Passwords, sign-in sessions and one-time verification codes are handled by the platform's authentication service. staRider never stores passwords or one-time codes in its own records. Access to operating data is checked on the server, not only in the interface.
5. Retention and deletion
Account records are kept while the account is active and for a reasonable period afterwards where needed for safety, fraud prevention, tax or legal reasons. You can request deletion from account settings; some records may be retained where the law requires it.
6. Your choices
You can update contact details, choose your language, change notification preferences, withdraw marketing consent, deactivate your account or ask for a copy or deletion of your data by writing to contact@starider.com.
7. Contact
Privacy questions and requests: contact@starider.com. This summary describes how the staRider platform handles account data; an operating company may have additional notices for rides it provides.
Questions: contact@starider.com