Safety Policy
Version 2026.1 · Effective 2026-11-12 · Last updated 2026-11-12
Safety tools, SOS handling, incident review, blocks and cooperation with emergency services.
1. Emergency help
The SOS tools connect you to local emergency services where available and notify your emergency contacts and the operating company's safety team. The platform is not an emergency service and does not monitor trips continuously; in an emergency call emergency services first.
2. Sharing a trip
Live trip sharing sends a limited tracking link to people you choose. The link expires when the trip ends.
3. Incident reports
Riders and drivers can file reports during or after a trip. Each report is a case with a reference, a category, an audit trail of events and a resolution. Reports may be escalated to platform safety staff.
4. Blocks and restrictions
Either party can block the other so dispatch never pairs them again. Accounts or drivers posing a safety risk may be suspended pending review.
5. Cooperation
Safety records may be shared with law enforcement, insurers or regulators where legally required, and are retained under the Data Retention Policy.
Revision history
- v2026.1 · 2026-11-12 · Initial version.
- v2026.1 · 2026-01-15 · Initial published version.
These documents are starting templates prepared for the staRider platform. They are not legal advice. Qualified counsel must review them for every operating jurisdiction before launch.
Questions: contact@starider.com