General Terms of Service
Version 2026.11 · Effective 2026-11-12 · Last updated November 12, 2026
The rules for using the staRider platform as a rider, driver, company owner or company staff member.
1. The service
staRider provides software that connects riders, drivers and operating companies. Each operating company is an independent tenant responsible for its own drivers, vehicles, pricing and local compliance. staRider supplies the platform, access controls and records.
2. Accounts and access
You must give accurate registration details, keep credentials private and tell us promptly if your account may have been used without permission. One person may hold one account and may use it as a rider and, once approved, as a driver. Role permissions are enforced on the server and may be reviewed at any time.
3. Driver approval and compliance
Submitting a driver application does not grant driver access. Driver mode stays locked until the operating company reviews documents, screening results and the vehicle. Approved drivers must keep licence, insurance, vehicle and contact details current and must stop driving when a requirement lapses.
Responsibilities
staRider provides software, access controls and records. Each operating company on the platform is responsible for the rides it arranges, including driver and vehicle approval, insurance, permits, pricing, airport authority requirements and local transportation rules. Drivers are responsible for their own licences, vehicle condition and lawful conduct, and for holding whatever insurance their company and jurisdiction require. The engagement model between a company and its drivers is decided by that company under its own agreements and applicable law; the platform does not classify drivers and makes no representation about any party's regulatory status.
4. Acceptable use
Do not misuse the platform, bypass access controls, upload unlawful content, harass other users, scrape data or interfere with ride operations. Safety reports must be made honestly and in good faith.
5. Suspension and closure
We may restrict, suspend or close an account or tenant that breaches these terms, creates a safety risk or must be restricted by law. You may deactivate your account at any time and may request deletion.
6. Contact
Questions about these terms can be sent to contact@starider.com. Operating companies may have their own rider or driver agreements that apply alongside these terms.
Revision history
- v2026.11 · 2026-11-12 · Restructured platform, tenant and driver-approval terms.
- v2026.1 · 2026-01-15 · Initial published version.
These documents are starting templates prepared for the staRider platform. They are not legal advice. Qualified counsel must review them for every operating jurisdiction before launch.
Questions: contact@starider.com